Some FTP clients are unable to use the PuTTy_user-Key-File-3 version. You will see it in the first line when you convert the key (as per the screenshot below). NOTE: If you have converted the key to PPK format using cPanel make sure to review the PuTTy-User-Key-File version that it has been converted to. Enter the passphrase used to generate the SSH key in the Enter the passphrase to unlock the “id_dsa” key for conversion: field. On the next screen, scroll down to the Convert the “id_dsa” key to PPK format: section.Under Private Keys click View/Download next to the Private key you want to use.You will then see a message stating: The key “id_dsa.pub” has been authorized. You will see a message stating:” The key with the name “id_dsa” is currently “ not authorized” for use when connecting to this account.Click Authorize.Click Manage (under the Actions column) next to your new key. On the next screen, locate the key you just created under the Public Keys section. ![]() Once you have generated the SSH Key, it needs to be Authorized. Click Generate Key, then you will see a Key Generation Complete! message.Type in a strong password, then click in the field below it and type the password again.Login to the cPanel that you want to connect to using SSH.You're all set! All of your settings should now be up to date.NOTE (for Resellers ONLY): Before following this guide, make sure you have enabled SSH for the cPanel user that you are using to SSH with. Server Port - 993 for IMAP, 995 for POP.Authentication - must be set to Password. ![]()
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